FAQs

A new kitchen is a big project and every client has dozens of questions, but here are a few that people tend to worry about the most. Please don't hesitate to contact us if your query isn't covered here.

Can we purchase your designs then ‘shop around’?

As the design stage is a detailed, time-consuming process bespoke to you, there is a charge, which is of course we offset, should you proceed with your project. Once purchased, should you decide you want to take your designs elsewhere, you are welcome to, though we cannot guarantee another company will be able to implement the designs in the same way we would!

What is the starting value of the kitchens you provide?

The starting value of our kitchens begins at £25k-£30k incl. VAT, depending on the size and level of specification. As we serve the mid-high-end market, the majority of our kitchens will usually incorporate: a high level of cabinetry, stone worktops, glass splashbacks, a quality appliance brand (Neff, Siemens or above) and will require a skilled kitchen installer who is experienced in handling the level of products in which you have invested. Any building and/or refurbishment costs would be additional and would also need to be budgeted for. As the build and refurbishment varies greatly from one project to the next, this is something that your designer and/or builder will need to guide you on once further detail is provided.

Timescale – how long does a kitchen take to install?

This is usually the biggest question that most of our clients ask and we prefer to give full transparency from the outset. On average, assuming you have chosen stone worktops, a kitchen installation will need 4 full working weeks to complete. The first week for initial furniture fitting, followed by two weeks for the stone templating and fabrication with a final week to bring you to practical completion (when you can begin using the kitchen) once the worktops are in place. However, please bear in mind this does not include the time required for site preparation work and/or any glass or snagging items that may only be possible to install after the stone worktops are in place.

Will we have a working kitchen during the project?

The kitchen is arguably the most serviceable room in your household, as such we try to brace our clients for the inevitability of disruption that you will undoubtedly experience throughout your renovation. Depending on the design of your new kitchen, we always try to leave you as much access as possible and discuss with your builder the potential of providing you with a temporary work station giving you minor working utilities. We can also recommend a temporary kitchen pod company that can deliver a working kitchen to sit outside your house. We may also be able to choose a start date that coincides with a holiday, to minimise disruption.

Will you project manage the whole process?

Yes! We do everything from the initial consultation, through the design process, ordering of products, preparing schedules and taking out your old kitchen and installing the new one. We liaise with all suppliers on your behalf and all contractors and specialists we use have worked with us before. We also see the dovetailing of the design process through to completion as a crucial one and we will not leave you high and dry after you place your deposit. We appreciate the importance of your designer being present during the installation to oversee vital aspects such as the worktop and glass templating and to ensure the design details are fully understood by our team on site.

Can you build an extension for my new kitchen too?

We can help handle any related aspects of your new kitchen or home refurb project, from designs, planning applications and full construction. Even if it is something we do not produce ourselves, we have a trusted network of experienced trades we use, including local architects, builders, plumbers, electricians, plasterers, decorators and tilers to ensure your project is prepared for us how it should be and finished exactly how you want it.

Do you design other areas of the home?

While kitchens are our main area of expertise, the same design principles apply for other areas of the home. Often, we are asked to create additional projects such as bathrooms, bedrooms, studies, bars and TV/Media centres, all of which we have relationships with the best suppliers for. Many other kitchen retailers limit their offering and encourage you to look at the kitchen as a separate entity. We do not. One benefit you will notice is the flexibility and passion that an independent design specialist offers ‘as a standard’. We consider and design your new space as a whole and get excited by suggesting how these neighbouring dining and living areas may complement the new kitchen look and feel.

Do you offer an interior design service?

We collaborate with local interior designers such as Kate Lovejoy and Sam Appleton who are fantastic at interpreting a client’s wish list for their finished project. An interior designer knows exactly how to bring your vision to life and by allowing us to partner with them we can further enhance your project from its inception until the very last, carefully chosen, accessory is in place.

The more you know, the more you can create. There’s no end to imagination in the kitchen.

Julia Child